Effective Date: [05-08-2024]
Cashmere Holidays (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Passport details and visa information (if required for booking)
1.2. Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Pages visited on our website
- Referring site information
2. How We Collect Information
2.1. Information You Provide
We collect information that you voluntarily provide when you:
- Make a booking or inquiry
- Subscribe to our newsletter
- Fill out a form on our website
- Contact us via email or phone
2.2. Information Collected Automatically
We collect certain information automatically when you visit our website using cookies and similar tracking technologies.
3. Use of Information
We use the information we collect for the following purposes:
- To process and manage your bookings and inquiries
- To communicate with you about your bookings, inquiries, and our services
- To improve our website and services
- To personalize your experience on our website
- To send you promotional materials and newsletters (you can opt-out at any time)
- To comply with legal obligations and protect our rights
4. Sharing of Information
We may share your information with:
- Service providers and partners who assist us in delivering our services (e.g., hotels, transportation companies)
- Payment processing companies to facilitate transactions
- Authorities if required by law or to protect our rights and property
- Third parties with your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We do not keep any data with us beyond what is necessary to fulfill the purposes outlined in this Privacy Policy. Once your information is no longer needed, it will be securely deleted or anonymized in accordance with applicable laws and regulations.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Restriction: You can request the restriction of processing your personal information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@cashmereholidays.com.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@cashmereholidays.com
Phone: +91 94190 15558
